Customer feedback for your delivery service not good? Don’t let it continue – here are six actionable ways you can improve your delivery service this week and stop your business from loosing repeat custom.
Drop shipping pros and cons
April 10, 2013 By 1 Comment
When you are set an ecommerce business there are a number of logistical considerations to make. Where will you keep stock? How will you deliver it to customers? But there is a way that you can bypass these considerations: drop shipping.
Profile: Tom Allason of Shutl
March 19, 2013 By Leave a Comment
Lack of convenience with delivery is often cited as one of the reasons that online shoppers abandon their carts before sale. When entrepreneur Tom Allason realised this he decided to do something about it and one of London’s most successful new start-ups was born – Shutl.
How to choose a courier
February 28, 2013 By Leave a Comment
How your customers view your business doesn’t stop with your website and product range; their first impressions start on your website and ends with them receiving the goods they ordered. The quality of your courier is as important as the quality of your products.
How to deal with online sales returns
February 15, 2013 By Leave a Comment
Returns are the bete noire of any retailer but the nature of ecommerce makes returns a real possibility with every sale. There’s even an unofficial “Returns Day”, 3 January – which according to UPS, has the highest level of sales returns of any other day on the year.
Make customers love your brand
December 10, 2012 By Leave a Comment
Without customers, you don’t have a business. How can you make your customers love your brand and become repeat buyers?
Royal Mail says Chelmsford is ‘top ecommerce town’ for Christmas
November 27, 2012 By 1 Comment
New research by Royal Mail shows that people in Chelmsford bought more Christmas gifts than any other UK town during the Christmas rush period last year.
Top tips for Halloween sales
October 26, 2012 By 1 Comment
Over the last few years, retailers have benefited from a boom in Halloween sales. According to Plant Retail, sales increased by 12.5% over the Halloween period in 2011, amounting to a staggering £315 million. This makes Halloween the third busiest sales period after Christmas and Easter, even putting it ahead of Valentine’s Day – now that’s scary!
Your business Christmas list – Part I
October 25, 2012 By Leave a Comment
With Christmas just around the corner you’re no doubt busy rushing round sourcing new stock, refining product lines and preparing special promotions for what is set to be the busiest quarter of 2012, Christmas!
Online shoppers reveal their biggest loves and hates
July 13, 2012 By Leave a Comment
