When talking about social CRM, an item often omitted is what content you add to your CRM to make it social. When it comes to implementing social CRM, companies should not forget that user-generated content (UGC) is a valuable asset.
When talking about social CRM, an item often omitted is what content you add to your CRM to make it social.
When it comes to implementing social CRM, companies should not forget that user-generated content (UGC) is a valuable asset and, in many cases, a readily-available resource that can very easily be integrated into your CRM system, to enhance its value for you — and for your customers.
Richard Anson, founder of Reevoo presents this exciting webinar.
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