Five tips for a better Christmas than 2012

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Though it makes people groan to think about Christmas in October, for retailers it’s essential to prepare months in advance for what is the most important date in the retail calendar. But how can you make sure Christmas 2013 improves on last year? Read on to find out.

Making staff aware of consumers’ rights

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As the majority of UK consumers are finishing their Christmas shopping, increased spending figures, new gadgets and a ticking clock are affecting shoppers’ decision making.

8 great ecommerce ideas for Christmas 2012

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This year we polled the Intershop team around the globe to find out their top ecommerce ideas for Christmas 2012. Here is a snapshot of the best ideas from our teams in the UK, Germany and US.

New online sales record on ‘Cyber Monday’

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UK consumers made 112 million visits to online retail sites in one single day on Monday 3rd December – otherwise known as Cyber Monday – as retail giants like Amazon, eBay and Argos claimed 30 per cent of all visits to retail websites.

PEER 1 Hosting predicts downtime on Cyber Monday

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Amazon has decreed it will be 9.20pm on Monday 3rd December. Cyber Monday; the ultimate online shopping peak for Christmas 2012 is approaching and it’s going to be big.

A guide to cashing in on Cyber Monday

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Cyber Monday, otherwise known as 26 November, is likely to be the biggest online shopping day of 2012 with millions of pounds passing through UK ecommerce websites alone.

Rakuten tips for a Christmas bonanza

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Rakuten, the world’s 3rd largest e-commerce marketplace and owner of UK marketplace Rakuten’s Play.com, explores how online retailers can offer more this Christmas.

Royal Mail says Chelmsford is ‘top ecommerce town’ for Christmas

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New research by Royal Mail shows that people in Chelmsford bought more Christmas gifts than any other UK town during the Christmas rush period last year.

OFT: How to sell from a distance at Christmas

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With the heavy Christmas shopping period almost upon us and the Boxing Day and New Year sales following soon after, retailers need to be prepared to provide their customers with a high level of service in a knowledgeable and efficient manner.

Customers aren’t just for Christmas

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Online retailers need to be sure they have all their ducks in a row for Christmas, but those that want to maximise their profits should be using strategies that will work all year round, says Phil Rothwell, sales and marketing director of SellerDeck.