Five tips to retain customers

Customers are the lifeblood of your ecommerce business. In fact, with out them, you don’t even have a business. What are the tricks to retaining them?

Vindicia aims to win over customers with free trial

ONLINE businesses are being offered a free trial of innovative customer retention technology designed to capture failed transacions.

Are you delivering?

In an competitive e-retail environment, customer retention is a complex and fickle business. An often over-looked aspect of online shopping is order fulfilment, but new research shows that the delivery of goods couldn’t be more important.