Q&A: Taking customer experience mobile

tealeaf

We recently caught up with Bill Loller, VP of Mobile at Tealeaf, to find out why the rise of mobile challenges retailers to approach customer experience management in new ways.

SecureTrading and MoPowered partner for mobile customers

MoPowered

SecureTrading, a UK-based independent payment processor, has partnered with MoPowered, a secure mobile payments and mobile web optimisation business, to offer merchants a secure and convenient method for their customers to complete transactions via their smart phones.

Mobile influencing in-store shopping

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More and more consumers are accessing data on their mobile devices to find out about products before buying them in store, according to new research by Delloite Digital.

What’s next for email marketing?

Email's Role in a World Gone

How does email work with other emerging channels. Silverpop’s marketing director Richard Evans explains why social media and mobile-based advertising will complement, not kill, email marketing for ecommerce businesses.

Interview: Dominic Keen of MoPowered

mopowered

Mobile is the next frontier in eCommerce, but small businesses with limited budgets are reluctant to splash out on an expensive mobile-optimised solution. Dominic Keen, CEO of Mopowered, thinks he has the solution.

Why is mobile optimisation important?

mobile-evolution

With year on year increases of adoption looking more and more like phone numbers, the mobile web is the new frontier for online business.

Consumers find the smartest ways to shop

SMARTPHONES are now a standard part of most people’s shopping habits and affect the way people buy both online and off, according to official figures.

How to implement an mCommerce strategy

Omid Rezvani - Director Mobile Commerce Solutions - eCommera

Before they embark on a mCommerce journey, retailers and brand owners need to know where they are travelling to: in other words, they need to have a clearly-defined end goal.

How to bash the eCommerce big boys

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James Spalding, Managing Director of e2x, argues that small and medium-sized eCommerce firms have every right to compete with big-name brands – as long as they have the bags of ambition and a clear vision.

Survey: Small businesses losing out on mCommerce

SMALL businesses are being left behind in the race to capture mCommerce customers, a new report suggests.