Office essentials: what you need

March 20, 2014 by Leave a Comment

If you are going to rent a desk in a collaborative workspace, or if you are going to go the whole hog and get your own office and equip it in your own inimitable style, there are some things you really need – and some are just nice to have.

Filed Under: Growth Tagged With: office, office furniture, ,

Mobile trends 2014 – part I

January 7, 2014 by Leave a Comment

What are the trends in mobile retail for 2014? The most obvious one is that online – and to some extent in-store – retail is going to be dominated by mobile technology. Paul Skeldon looks into his crystal ball in search of more advances in mobile this year.

Filed Under: Growth Tagged With: 2014, , , ,

Technology that turns browsers into customers

November 25, 2013 by Leave a Comment

Paul Wallace, Director Product Marketing, Stingray Business Unit at Riverbed Technology looks at the technology available to ecommerce businesses to help turn browsers into paying customers.

Filed Under: Delivering Tagged With: , , , Riverbed,

Getting engaged: what technology should retailers use?

October 30, 2013 by Leave a Comment

Engaging with consumers in your shop is becoming the glue in the omni-channel retailing proposition, but actually making it happen is proving hard to pin down – so what should you be thinking about?

Filed Under: Selling Tagged With: , , , ,

Christmas Q&A: Nick Whitmore of FalseEyeLashes.co.uk

October 3, 2013 by Leave a Comment

Nick Whitmore, Managing Director of falseeyelashes.co.uk, speaks to us about how he copes with Christmas and lessons he’s learned from 2012. Questions devised by Martina Mercer When do you start to consider Christmas? What is your D Day? Because the products we stock tend to be used for Christmas parties as opposed to actual Christmas […]

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Technology underpinning customer service

September 13, 2013 by Leave a Comment

There are very few things in business more important than the creation of happy customers. Happy customers shop more regularly, they buy more stuff and, perhaps most importantly of all, they tell their friends how happy they are.

Filed Under: Marketing Tagged With: , Feefo, , ,

Omni-channel sales strategies

June 19, 2013 by Leave a Comment

The evolution in technology has created a multitude of touch points between retailers and their customers. Customers are coming to expect the same quality of experience and service across all of these points. Welcome to the Omni-channel.

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How to recreate ‘in-store’ on your website

September 6, 2012 by Leave a Comment

Nadine Sharara, head of eCommerce at Thomas Pink discusses her experiences at the business, how Pink emulates its brand experience online and how the brand recreates the act of ‘touching a feeling’ in-store.

Filed Under: Customers, Delivering, Marketing Tagged With: , , , , ,

British businesses ‘not keeping up with technology’

June 20, 2012 by Leave a Comment

BRITISH businesses are not keeping up with technology and the growth of high speed broadband has stalled, according to a report by the European Commission. Just 14 per cent of small businesses in the UK sold their products online last year and are unlikely to reach a European target of 33 per cent by 2015, […]

Filed Under: Selling, Starting Tagged With: , , ,

Domino’s Pizza shows way with app technology

April 27, 2012 by Leave a Comment

DOMINO’S Pizza has been praised for its innovative app technology, which helps customers to order the company’s food via their mobiles.

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