Josh Rathour, MD at student discount business UNiDAYS, explains how he works with partners to create an effortless and seamless experience for customers in-store and online.
Customer service fails: What turns customers off?
September 13, 2013 by Leave a Comment
Sometimes customer service is about the stuff you shouldn’t do. With 60% of shoppers losing their temper with an online customer service assistant, it’s essential that all etailers know what to avoid.
