How to choose a courier

How your customers view your business doesn’t stop with your website and product range; their first impressions start on your website and ends with them receiving the goods they ordered. The quality of your courier is as important as the quality of your products.

WOW factor: A journey-based approach for better sales and service

Online abandonment is a big challenge for online retailers. Shopping cart and online form abandonment rates are often upward of 75 percent, and cart or form abandonment is only the tip of the iceberg when it comes to lost business online, says Anand Subramanium.

The essential How-To-Guide for Google Shopping

On 13 February, 2013, Google Shopping changed to a commercial model built on Product Listing Ads in the United Kingdom, Germany, France, Japan, Italy, Spain, the Netherlands, Brazil, Australia, Switzerland, and the Czech Republic.

Simple ways to increase customer loyalty

Converting a customer is always a cause for celebration. But if you stop engaging customers when you send off the purchase, you’re missing a trick.

Four tricks to boost your traffic

More traffic to your ecommerce site means more sales. It’s as simple as that; so here are four simple techniques to boost your traffic.

Optimise your website for mcommerce

There is no better way for retailers to have access to their customers than through smartphones, or mcommerce. We are always near our phones, we use them constantly, even whilst consuming other media such as TV.

How to reduce shopping cart abandonment

Shopping cart abandonment is one of the key issues facing eCommerce websites. It’s rare that someone dumps a shopping basket when they get to the tills in a physical store and yet the latest figures from the Baymard Institute find an average abandonment rate of 66.22% across a swathe of eCommerce sites.

Facebook advertising: options for ecommerce businesses

The clamour regarding Facebook’s meteoric growth has calmed somewhat since it floated on the stock market; with that in mind, we take a level-headed look at what opportunities Facebook advertising presents to ecommerce businesses.

How to use: Brandwatch

Social media management is a pressing concern for ecommerce businesses, Brawatch believes it has the solution.

Making your search engine drive sales

Search is an art form that can drive sales to your website through human interactions, not by tricking computers. In this piece, John Tomlinson, chief operating officer at Colbenson explains how to compose a search campaign that will make your customers sing.