How to win in a multi-device ecommerce landscape

Shoppers now have a wealth of devices available to them to browse and buy online – from phones and tablets to laptops and even their TVs.

Five of the leading UK payment gateways

Choosing a payment gateway can be a bit problematic, as you need to know what sort of levels of business you are going to be doing to get any idea of how much payments are going to cost you.

Adapting to mobile commerce user trends

Prabhat from Online Seller Wales explains how adapting to mobile commerce can boost sales because of shifting consumer behaviour and preferences.

Mainstream webstores: three of the best

Think of webstores and you probably think of some of the biggest names in e-commerce. While, we have listed some of the alternatives, it is worth looking at what the ‘big boys’ have to offer too.

Six essential items to improve your customer experience

Ultimately making customers happy is about making their lives easier, not overcomplicating things, engaging with them on a personal level and focusing your attention on providing a great experience they won’t forget.

Ecommerce trends to expect in 2014

Remember the turn of the Millennium when we predicted e-commerce would take off? Now we can’t imagine shopping without it. So if e-commerce is now genuinely mainstream, what are our expectations for 2014?

How do I process returns?

It is estimated that some 4% of all sales end up as returns and, this Christmas in the UK it is estimated that retailers need to actually sell 0.62% more stuff to match the profits of last year since there will be many more returns this year than last.

Five tips for shipping internationally

Increasingly interest in online shopping – and in western goods – coming from China, Brazil, India and Russia, as well as from more traditional markets in the Middle East, US and Canada, is a huge opportunity for all sized retails.

How to deliver quickly and accurately

For businesses looking to achieve long-term profitability in the competitive Christmas and holiday market, the pressure is on to look for new ways to deliver fast and accurate orders.

DIARY OF A START UP: Episode 1 – marketing

Louise Knowler started Distinctive Wash Ltd, the UK’s first designer fragrance washing powder for men. Louise started the business after a brain wave and has it up and running, but there is still much to learn… And she is kindly letting us follow her journey through getting her SME off the ground.