Sustain Christmas sales in January and beyond

The British Retail Consortium (BRC) says online Christmas sales put in the strongest performance ever in December, rising by 17.8%, the fastest growth since December 2011.

Voice is making a comeback online

It’s not good enough to just get people to your website, especially if you fail to convert them into loyal shoppers. The trick is to provide a comfortable and reassuring environment for them to shop; and in a recession more than ever, online shoppers want to talk.

Business leaders call for single market for ecommerce

BUSINESS leaders are urging the British government to continue to put pressure on their European Union (EU) counterparts to create a single market for internet retail.