A wealth of offline marketing tricks

There are, as we have seen, many ways of using offline marketing to engage customers and prospects, many of which can work nicely on their own, alongside other offline techniques and, of course, in conjunction with online marketing.

Free Customer Lifecycle Marketing Kit

eSeller has teamed up with the good people at Ometria to give you the lowdown on the what,where and how of returning customers.

Reaching out to customers

While you can manually try and find your key targets to build your first 99 customers, or use SEO so that they can find you, you are still going to have to look at using traditional marketing techniques to reach out to people to get them engaged.

Seeking customers: getting found online

How do you go about finding your first key customers? It isn’t a case of build it and they will come, but you do have to create your online presence and be ready to go – even in a rudimentary phase 1 kinda way – and then let them find it.

Introduction to payment gateways

When setting up an e-commerce business, you need to be able to take payments and to do that you need a secure and trusted way to let customers pay. This is where Payment Gateways of payment platforms come in.

Creating a trustworthy brand: a guide to authentic ratings and reviews

Consumer reviews have consistently been shown to be a valuable and powerful tool for retailers and brands alike—often ranking among the most influential forms of content used by consumers as they decide what to buy.

Unleash business value from next-generation chat: 6-step approach

Savvy businesses have successfully used web collaboration tools such as chat and cobrowse to attract, win, and keep customers. However these tools pay off only if you leverage best practices from selection to deployment and continuous improvement.

How will I know when to outsource fulfilment?

Many ecommerce businesses start out as very small operations. It can be difficult to forecast how quickly your business will grow and most ecommerce operations find it very difficult to predict when they will need outside help.

Six essential items to improve your customer experience

Ultimately making customers happy is about making their lives easier, not overcomplicating things, engaging with them on a personal level and focusing your attention on providing a great experience they won’t forget.