Heikki Haldre, CEO and founder of virtual fitting room provider Fits.me discusses how e-commerce businesses can handle the issue of returns over the Christmas period
A view of returned orders in multichannel retailing
Recreating the in-store feeling online
Despite the seemingly unstoppable might of ecommerce, there is still a large portion of the in-store shopping experience which is hard to replicate online. But while customers can’t reach out and touch items, software firms are developing new ways to recreate the physical shopping experience on a website. Here are just a few: