How to use: ResponseTap

Customers often use a combination of internet and telephone to make purchases, so how do you know which marketing campaign has been a success? Ross Fobian, CEO and co-founder of ResponseTap, suggests he has the answer

eRetailers reveal email newsletter secrets

A study of 100 leading ecommerce retailers has revealed a host of interesting details for eSellers about their use of email newsletters, including the fact that one in 20 have no email marketing campaigns at all.