Multi-channel furniture sales: part II

March 11, 2014 by Leave a Comment

In the second part of this series, Ollie Vaughan, Media Director at Tug, explains how furniture retailers can use the mobile channel to convert more customers. For part I, click here.

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Furniture shops: having a multi-channel presence is vital

March 11, 2014 by Leave a Comment

With online sales of furniture going through the roof, businesses in this sector need to construct a multi-layered ecommerce strategy if they want to secure a piece of the pie.

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Cutting edge multi-channel innovations

February 10, 2014 by Leave a Comment

While pricing remains a vital factor for standing out from competitors when it comes to multi-channel solutions, innovative ideas are essential too – something that the following retailers clearly understand.

Filed Under: Delivering Tagged With: Asda, Burberry, , , Sandersons

Four things you need to know about responsive design

February 6, 2014 by Leave a Comment

Getting down and dirty with responsive design requires some rethinking of how you design websites. Here are four key things you need to know about on a quasi-technical basis to actually realize your responsive dream.

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Customer experience in a multi-channel environment

November 12, 2013 by Leave a Comment

Customers expectation for great service is as high as ever, so retailers need to make sure they are offering a consistent level of service whether in store, online, through mobile, TV or social. How do retailers maintain great customer service in a multi-channel environment?

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Three retail problems you don’t need to worry about

October 30, 2013 by Leave a Comment

Small and medium-sized retailers face a lot of challenges just now. Among them, argues Ian Newcombe, are pessimism and misinformation. The MD of Multi-Channel Retail at Sanderson tackles common internet-related myths.

Filed Under: Growth Tagged With: , , PwC,

Indie retailers and online markets join forces to take on big boys

October 29, 2013 by 2 Comments

A plucky band of independent retailers are fighting to compete with the likes of Amazon, Tesco and other major supermarket giants with the launch this week of an innovative programme to take 200 of Britain’s High Streets online.

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Five people you should speak to before going multi-channel

August 21, 2013 by Leave a Comment

Multi-channel retail is a land full of opportunity, but it is also fraught with expense for businesses taking this route for the first time. Some ground-work is in order; who should you speak to for advice?

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Omni-channel marketing: more than just mobile

August 21, 2013 by Leave a Comment

Customers are increasingly interacting with brands via multiple devices and through the omni-channel, and expect brands to deal with this new behaviour.

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What multi-channel experts are doing

August 20, 2013 by Leave a Comment

Jason Rommer, London-based Head of Consumer Markets at Penna Interim Executive shares his guidance based on the movers and shakers in the multi-channel world.

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