Fulfilment: How to make a good impression on your customers

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First impressions are everything in online shopping. But, it’s important to remember that a purchase is never entirely complete until the customer receives the product and decides to keep it.

Why do so many shoppers abandon baskets before checkout?

shopping cart

The latest figures show that 73% of shoppers abandon baskets before checkout, a fact that plagues retailers, developers and marketers alike. The race is on to drive down this figure and new solutions are being presented daily.

Online shoppers reveal their biggest loves and hates

ONLINE shoppers want flexible delivery hours and quality service when buying food over the internet, a new survey reveals.

UK shoppers spend £5.4bn online in February

online shopping

The UK’s online shoppers spent £5.4bn during February – the equivalent of £106 per person, newly released data suggests.