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What data should you collect from customers?

January 15, 2014 by Leave a Comment

Today’s digital marketplace offers unbridled reach and it allows for unbridled understanding of your customers, but only if you collect the right data about them. knowing what you should know about them is becoming something of a science.

Filed Under: Customers Tagged With: , , ,

Five ways to prevent fraud

January 13, 2014 by Leave a Comment

Fraud is a growing problem for businesses operating online; but better than catching fraudsters is preventing them from plying their trade in the first place. Here are five strategies to beat them.

Filed Under: Customers Tagged With: behavioural analytics, Featurespace, ,

Fraud and cross-border expansion – part II

January 10, 2014 by Leave a Comment

For part two of this series, Elie Casamitjana, Product Manager, Fraud Prevention Solutions for Ogone, considers merchant attitudes and the international landscape.

Filed Under: Growth Tagged With: 3-D Secure, , , , , Ogone

Fraud and cross-border expansion: resolving local issues

January 9, 2014 by Leave a Comment

Elie Casamitjana, Product Manager Fraud Prevention Solutions for online payment company Ogone, looks at the scale of the fraud problem facing Europe and technology advances that are helping to combat the threat.

Filed Under: Growth Tagged With: , , , Ogone, ,

Building a trustworthy website

January 8, 2014 by Leave a Comment

With the proliferation of website hosting services and site building tools, it is getting ever more tricky to build a good looking site that consumers trust all on a tight budget.

Filed Under: Starting Tagged With: , , ,

Phishing: advice for retailers

January 8, 2014 by Leave a Comment

The majority of people probably won’t be familiar with the term phishing, but more than likely they will have been subjected to it.

Filed Under: Customers Tagged With: , , mail filtering, , , phishing, reporting

New online trends 2014

January 8, 2014 by Leave a Comment

What does 2014 have in store for e-commerce? The rise of mobile is a key milestone in the development of online retailing this year, but in terms of pure-play e-commerce there are a number of key trends that we think will happen this year.

Filed Under: Growth Tagged With: , , , , ,

Mobile trends 2014 – part II

January 7, 2014 by Leave a Comment

The “year of mobile” concept is no longer valid: now it’s a case of how mobile is becoming the de facto way to get online and the key way that people shop. Paul Skeldon examines other key trends in mobile this year.

Filed Under: Selling Tagged With: Google Glass, , second screen, visual search, wearable technology

Mobile trends 2014 – part I

January 7, 2014 by Leave a Comment

What are the trends in mobile retail for 2014? The most obvious one is that online – and to some extent in-store – retail is going to be dominated by mobile technology. Paul Skeldon looks into his crystal ball in search of more advances in mobile this year.

Filed Under: Growth Tagged With: 2014, , , ,

New Year’s resolutions for online retailers

January 2, 2014 by Leave a Comment

Ecommerce has certainly been on the up in 2013, with figures from Deloitte showing that online sales were expected to hit £5 billion this Christmas, a 19% rise compared with last year .

Filed Under: Growth Tagged With: Alibaba, , , , mobile-friendly,
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