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How Amazon is driven by private sellers

September 4, 2012 by Leave a Comment

Chris Poad, director of merchant seller services at Amazon.co.uk, talks about how Amazon’s two million third-party sellers are driving the business’ growth across Europe and the world.

Filed Under: Growth, Marketing, Selling Tagged With: , , , ,

Richard Weaver, eCommerce Director, Majestic Wine

August 30, 2012 by Leave a Comment

Richard Weaver explains how majestic wines are pushing the envelop of eCommerce by keeping it local with store-generated content and social media campagins.

Filed Under: Customers, Marketing Tagged With: , , , ,

Peter Bakker director of eCommerce mydeco.com

August 26, 2012 by Leave a Comment

Peter Bakker director of eCommerce mydeco.com expains how going from a static online catalogue to an interactive virtual fitting room is boosting customer engagement at mydeco.com

Filed Under: Customers, Delivering, Marketing Tagged With: , , , ,

How site search improves customer service

August 23, 2012 by Leave a Comment

Speaking at the Internet Retailing Jumpstart conference in June this year, Blair Cassidy of SLI Systems explains how improving your eCommerce site search can improve customer service.

Filed Under: Customers, Delivering Tagged With: , , , ,

How Pixmania made it big

August 15, 2012 by Leave a Comment

Ulric Jerome, of eCommerce business Pixmania, talks about his company’s origins, its growth and how it has come to be a major player within the consumer photography and electronics industries with around 30 million users per month accessing 65 individual websites.

Filed Under: Growth, Selling, Starting Tagged With: , , , ,

Why ‘cross-channel’ is essential

August 9, 2012 by Leave a Comment

Martin Harrison from Micros explains how the days of the standalone e-commerce platform are over. Today’s retailer needs an integrated technology solution that encompasses web, mobile, store, and warehouse, supporting inventory management and loyalty, as well as cross-channel merchandising and marketing.

Filed Under: Customers, Growth, Selling Tagged With: , , , ,

Internet Retailing eCommerce Birthday Party and Awards 2012

August 7, 2012 by Leave a Comment

Did you know that eCommerce has a birthday? Well it does and we celebrated it. Here’s a flashback to the inaugural Internet Retailing Birthday Party and Awards on 18 July 2012, make sure you get involved next year!

Filed Under: Customers, Delivering, Growth, Marketing, Selling, Starting Tagged With: , , , ,

Product information and the five Cs to profit growth

August 2, 2012 by Leave a Comment

Simon Walker at Stibo Systems explains how adopting a proper strategy to product information can help you boost profits. Also why descriptions should be the foundation of your multichannel strategy.

Filed Under: Marketing, Selling Tagged With: , , ,

Webcredible: Maximising conversion rates

July 25, 2012 by Leave a Comment

Trenton Moss of Webcredible explains what is the best practice for maximising conversion rates in your eCommerce business.

Filed Under: Customers, Marketing Tagged With: , , ,

Shmuli Goldberg of ClickTale

July 24, 2012 by Leave a Comment

Shmuli Goldberg of ClickTale speaks to the Jumpstart Customer Experience Conference about why knowing full details of customers’ behaviour is the key to giving people what they want.

Filed Under: Customers, Delivering, Growth Tagged With: , , , , ,
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