Strategies for avoiding selective returns after Christmas

December 16, 2013 by Leave a Comment

Especially after Christmas, the volume of returns increases greatly. Particularly in the fashion sector, online retailers have to battle with a high number of selective returns.

Filed Under: Customers Tagged With: , , top returners,

Seasonal returns: a best practice guide

December 13, 2013 by Leave a Comment

Drazena Ivicic, Senior Manager Global Product Marketing, Intershop explains the “ideal world” approach retailers should take to returns in the post-Christmas rush.

Filed Under: Growth Tagged With: , , , ,

How do I process returns?

December 12, 2013 by Leave a Comment

It is estimated that some 4% of all sales end up as returns and, this Christmas in the UK it is estimated that retailers need to actually sell 0.62% more stuff to match the profits of last year since there will be many more returns this year than last.

Filed Under: Delivering Tagged With: , , , , UK

Returns: the ghost of Christmas sales past

December 10, 2013 by Leave a Comment

Heikki Haldre, CEO and founder of virtual fitting room provider Fits.me discusses how e-commerce businesses can handle the issue of returns over the Christmas period

Filed Under: Uncategorized Tagged With: , , fitting, , ,

Gearing up for post-Christmas returns

December 10, 2013 by 1 Comment

With Black Friday, Cyber Monday and Christmas deliveries dominating the retail industry’s headlines, it’s easy to overlook the fact that the post-Christmas returns period can actually prove equally challenging for online retailers.

Filed Under: Delivering Tagged With: arvato, , , , , , supply chain

Poor October sales lump pressure on retailers in Christmas run-up

December 10, 2013 by Leave a Comment

Although it’s not one of the more important times of year for retail sectors, with Christmas soon on the horizon, October can be used as another important key indicator of the strength of the UK retail sector.

Filed Under: Selling Tagged With: , , , weather

Avoiding failed deliveries

December 9, 2013 by Leave a Comment

In ecommerce, it can be all-too easy to focus only on making your website more efficient, while leaving the actual delivery of your goods in the hands of the Gods.

Filed Under: Selling Tagged With: , , deliveries, ,

We ship you a Merry Christmas

December 6, 2013 by Leave a Comment

As Christmas approaches, online retailers are getting snowed under an avalanche of orders. It’s been a tumultuous year for the parcel industry, and one that has been dominated by the privatisation of Royal Mail.

Filed Under: Delivering Tagged With: , , , ,

Rural retail: Three steps to improve Christmas shopping

December 6, 2013 by 1 Comment

When it comes to online retail, for many consumers it’s a quick, cheap and easy way of shopping – but for others, it’s a lifeline. This is especially true for those living in remote locations – many of them are now dependent on the Internet.

Filed Under: Customers Tagged With: abandonment, , , Tursted Shops

How eCommerce firms deliver high performance fulfillment at peak times

December 5, 2013 by Leave a Comment

Facing the busiest online sales period to date, eCommerce businesses clearly need to prepare for the issues that peak times inevitably create.

Filed Under: Customers Tagged With: , , , , ,
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