Adapting to mobile commerce user trends

Prabhat from Online Seller Wales explains how adapting to mobile commerce can boost sales because of shifting consumer behaviour and preferences.

Six essential items to improve your customer experience

Ultimately making customers happy is about making their lives easier, not overcomplicating things, engaging with them on a personal level and focusing your attention on providing a great experience they won’t forget.

Nine kick-ass ways to get more from eBay

Whether you’re already trading on eBay, or if you haven’t started yet, there’s sure to be some additional ways you can use this channel to boost your sales.

Ecommerce trends to expect in 2014

Remember the turn of the Millennium when we predicted e-commerce would take off? Now we can’t imagine shopping without it. So if e-commerce is now genuinely mainstream, what are our expectations for 2014?

How do I process returns?

It is estimated that some 4% of all sales end up as returns and, this Christmas in the UK it is estimated that retailers need to actually sell 0.62% more stuff to match the profits of last year since there will be many more returns this year than last.

How to deliver quickly and accurately

For businesses looking to achieve long-term profitability in the competitive Christmas and holiday market, the pressure is on to look for new ways to deliver fast and accurate orders.

DIARY OF A START UP: Episode 1 – marketing

Louise Knowler started Distinctive Wash Ltd, the UK’s first designer fragrance washing powder for men. Louise started the business after a brain wave and has it up and running, but there is still much to learn… And she is kindly letting us follow her journey through getting her SME off the ground.

Satisfying demand from marketplaces

It’s not uncommon for individuals and businesses alike to start trading via online marketplaces such as eBay, and find that they just can’t cope with the demand.

An introduction to marketplaces

Amazon, eBay, Rakuten… even Bubbles. The world of online marketplaces is a booming one and, for consumers at least, they are often the first point of contact for buying pretty much anything online – they are becoming the de facto online shopping search engines.

How Spreadshirt sells through marketplaces

Online clothing and accessories retailer Spreadshirt turns over nearly £60 million a year. Founder Philip Rooke explains how he boosts sales using third-party market places such as eBay and Amazon.