What does 2014 have in store for e-commerce? The rise of mobile is a key milestone in the development of online retailing this year, but in terms of pure-play e-commerce there are a number of key trends that we think will happen this year.
Sleeping with the ‘frenemy’
Getting customers to buy your goods is very much like a romance, especially if you want them to keep coming back for more. However, the online world is full of customers who are lazy and think they want a one night stand – and these people head for marketplaces. Marketplaces are your ‘frenemy’ – on the […]
Consumers ditch physical loyalty cards for mobile
Festive CSR can give you the edge this Christmas
Increasing charitable activities has been found to do more than just improve the way a company is perceived; recent research suggests that it can positively impact sales.