New online trends 2014

What does 2014 have in store for e-commerce? The rise of mobile is a key milestone in the development of online retailing this year, but in terms of pure-play e-commerce there are a number of key trends that we think will happen this year.

Sleeping with the ‘frenemy’

Getting customers to buy your goods is very much like a romance, especially if you want them to keep coming back for more. However, the online world is full of customers who are lazy and think they want a one night stand – and these people head for marketplaces. Marketplaces are your ‘frenemy’ – on the […]

Consumers ditch physical loyalty cards for mobile

Following the surge in smartphone usage across the country, consumers now have access to more loyalty schemes on mobile devices than they do in their physical wallets – and independent hairdressers are second only to electrical retailers in exploiting this shift.

Festive CSR can give you the edge this Christmas

Increasing charitable activities has been found to do more than just improve the way a company is perceived; recent research suggests that it can positively impact sales.

Why update your website?

March is here and Easter is almost upon us but it’s not just your home or office that deserves a spring clean. When was the last time you gave your ecommerce site the update it deserves?

Make customers love your brand

Without customers, you don’t have a business. How can you make your customers love your brand and become repeat buyers?

What is the competition doing?

Knowing what your competitors are doing is essential for you to keep ahead of them. But how can you track what the competition is doing? Here are six ways.