Google is pervasive in our online lives: Social media, email, work documents and, of course, search are all pies in which Google has its fingers. It’s even recently acquired Nest Labs, the producers of smart thermostats and smoke sensors, so it will be present throughout our home lives too.
E-crime: Four steps to ensure customers know your site is secure
December 23, 2013 by Leave a Comment
Strategies for avoiding selective returns after Christmas
December 16, 2013 by Leave a Comment
Online retail benefits from the inverse ROPO effect
November 29, 2013 by Leave a Comment
Around one in every five euros spent in e-commerce is initiated by personnel and cost-intensive research in retail outlets. This is the conclusion drawn by the “Returns Management” research group at the University of Bamberg, Germany. The driver behind this development is said to be the mobile Internet in particular.
How Can UK Online Retailers Improve Conversion?
November 5, 2013 by Leave a Comment
Why online shops need a USP
November 4, 2013 by Leave a Comment
Seven steps for reviews customers will trust
September 23, 2013 by Leave a Comment
In online retailing customer reviews form the foundation of consumer trust. We’ve all had a bad experience when shopping online and users are hedging their bets by seeking customer reviews on which online store will provide the best service.
Fulfilment: How to make a good impression on your customers
September 18, 2013 by Leave a Comment
First impressions are everything in online shopping. But, it’s important to remember that a purchase is never entirely complete until the customer receives the product and decides to keep it.
Warehouse organisation: The basics every online retailer should know
September 6, 2013 by Leave a Comment
There are so many factors involved in a successful sale. We tend to focus on the sharp end that the customer sees – optimising the website, making the products look just right or perfecting the checkout process.
