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Why is ‘touch’ important for engagement?

July 11, 2012 by Leave a Comment

Mo Syed, head of user experience at Amplience, explains why touch is all-important as a channel for businesses to engage with their customers and what makes it different/special.

Filed Under: Customers, Delivering Tagged With: Amplience, , , touch

Michael Thompson of EmailVision talks analytics

July 4, 2012 by Leave a Comment

Michael Thompson, vice-president of user experience at Emailvision, talks about the best practices surrounding anaytics in support of eMarketing

Filed Under: Customers, Delivering, Marketing Tagged With: , , , ,

Charlie Johnson on customer experience

July 3, 2012 by Leave a Comment

Charlie Johnson from Digital Element talks about IP and location data and how they impact on eCommerce businesses. Filmed at Internet Retailing: Jumpstart, June 13th 2012

Filed Under: Customers, Delivering Tagged With: , , ,

Driss de Love, Katoen Natie

June 26, 2012 by Leave a Comment

Driss de Love of Katoen Natie talks at Jumpstart: International and Cross-Border Retailing, about how businesses can improve their operations and logistics delivering across Europe.

Filed Under: Customers, Delivering Tagged With: , , ,

Andrew Thorpe, Ukash

June 14, 2012 by Leave a Comment

Andrew Thorpe, eCommerce manager at Ukash speaks to Jumpstart: International and Cross-Border Retailing about how businesses can easily accept cash payments online.

Filed Under: Growth, Selling Tagged With: , , ,

Julian Wallis, Ogone Payment Systems

June 10, 2012 by Leave a Comment

Julian Wallis of Ogone Payment Systems speaks to Jumpstart: International and Cross-Border Retailing, at how his firm is improving customer experience in the field of international transactions.

Filed Under: Customers, Growth Tagged With: , Ogone, , retailing

Mark Eldridge of Spring Global Mail

June 6, 2012 by Leave a Comment

Mark Eldridge of Spring Global Mail talks at Jumpstart: International and Cross-Border Retailing about how effective returns management shoul dbe part of every businesses’ marketing stratgey.

Filed Under: Delivering, Starting Tagged With: , , ,

Dim Baars of TNT Post

May 31, 2012 by Leave a Comment

Dim Baars of TNT Post discusses how eCommerce businesses can go about international and Cross-Border Retailing. Filmed at Jumpstart: International and Cross-Border Retailing 02/05/12

Filed Under: Delivering, Selling Tagged With: , ,

IRX2012 – Michael Ross, eCommera and Figleaves.com

May 28, 2012 by Leave a Comment

With in depth knowledge as a retailer (founder of Figleavs.com) and solutions provider Michael Ross shares insight into a range of automatic and manual levers and how they can be used to drive forward the retail business.

Filed Under: Selling, Starting Tagged With: , , ,

The social media revolution of 2012

May 22, 2012 by Leave a Comment

Is social media a fad, or the biggest change in the way business works since the industrial revolution? You decide.

Filed Under: Marketing, Selling Tagged With: , , ,
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