For eCommerce entrepreneurs and executives who want to sell more
Despite the seemingly unstoppable might of ecommerce, there is still a large portion of the in-store shopping experience which is hard to replicate online. But while customers can’t reach out and touch items, software firms are developing new ways to recreate the physical shopping experience on a website. Here are just a few:
Live chat is a growth industry, and it has the potential to increase sales, reduce abandonment and create happy customers for your ecommerce business. But live chat is not straightforward. Here are five mistakes to avoid when setting up and running your live chat service.
A CAR sales company has adopted a web chat system in order to communicate better with its customers and keep track of feedback and inquiries.
In the second part of our interview with BSkyB’s e-Experience director Wendy Scratz, we ask what role ‘chat’ plays in boosting online user experience and how this will develop in future.
eSeller talks to David Moffat from top digital agency ID30 about the pros and cons of email marketing, as well as how to get most out of your campaigns.
They say ‘cash is king’ because it’s the lifeblood of business, whether we’re talking about cash-flow or investment for growth. Robin Jones of iwoca gives eSeller his tips on when and how businesses should look for funding.
Returns is an issue for every retailer and brand — fact. But how big an issue is it and why does it vary? How can retailers address it and control it?
