OK, so you have opted to revamp your website for the increasing number of ‘tappy shoppers’ using mobile devices and responsive websites. But what does that mean for your SEO and how people discover you?
Food for thought
With 19 million people in the UK eating out at least once a week and 80% of mobile searches pertaining to restaurants resulting in some sort of sale, catering – in every sense – to the mobile diner is key for any restaurant business. So what can independent and small chains do to capitalise on this?
Customer experience in a multi-channel environment
Customers expectation for great service is as high as ever, so retailers need to make sure they are offering a consistent level of service whether in store, online, through mobile, TV or social. How do retailers maintain great customer service in a multi-channel environment?