5 steps to perfect product pages

Tim Pritchard of ecommerce and shopping cart software firm SellerDeck gives his advice for getting your product pages in tip-top condition.

SEO: how can businesses appear in more search results?

In terms of what lies behind the pretty facade of a site, it’s important for the back end of the site to be well structured and coded so Google can pick it up.

Design an efficient payment process

Mike Barnes, head of retail sales at SecureTrading, offers advice on how to design an efficient payment process to optimise your website for sales.

Creating a multichannel experience

Simon Norris, CEO of digital agency Nomensa, addresses the continuing surge in online mobile traffic and the importance of websites providing a meaningful and personal cross-channel experience.

E-crime: Four steps to ensure customers know your site is secure

All retailers are wishing for a Christmas miracle over the festive season – pulling out all the stops to make sure they retain old customers and gain new ones.

Types of digital fraud

The burgeoning world of online commerce means the world of fraud has shifted into digital. As a result there are a host of new frauds and scams that are either wholly online or use the weaknesses in online security to steal your money.

What is a payment gateway and why do I need one?

When you set up an ecommerce shop, your mind is on products, sales and marketing; few business owners consider payment gateways. But these are essential ingredients of a slick online shop, so a spare a thought.

The end is nigh for premuim rate after-care

The government is clamping down on the use of premium rate numbers for after-sales care; but what are the new rules and how will they impact your business?

Marketing automation + multi-channel retail software = results

Consumers demand personalised communications and offers from retailers, and multi-channel integration can make that expectation a reality. Here are the four steps to free your data to create genuine results.

Strategies for avoiding selective returns after Christmas

Especially after Christmas, the volume of returns increases greatly. Particularly in the fashion sector, online retailers have to battle with a high number of selective returns.