Are you ready For Cyber Monday?

Cyber Monday in December traditionally marks the start of the Christmas season shopping spree and marks the busiest day online shopping day of the calendar.

Five ways to get started on Amazon and eBay marketplaces

If you already run your own ecommerce site, then it’s worth thinking about adding the marketplaces on eBay and Amazon as extra channels. However, it’s not all plain sailing, so here are five points to bear in mind.

Customer service and customer feedback

Whether you sell online or in a store, keeping your customers happy is likely to mean return business. It’s one thing to present a great appearance to a new customer and win their first order. Now you need to deliver the service you have led them to expect.

Increasing sales the easy way; email marketing is the answer

The title of this blog makes a bold claim, and I believe that it can be justified. Please bear with me while I make the case that email marketing is the best way to increase sales for ecommerce businesses.

The essential rules of customer feedback

Customer feedback is a weapon in your sales armory. Encourage it and cultivate it in the right way and people will be more likely to buy; cut corners and they will avoid your products like the plague.

Raising the dead in ecommerce

I don’t know about you, but I find it easy to let the urgent crowd out the important. When it comes to satisfying ecommerce orders and making sure that customers get great service, that’s probably a good thing.

Tips for turning browsers into buyers

In this extract from his book, The Insider’s Guide to Ecommerce, SellerDeck chairman Chris Barling explains some important lessons as to how you can turn browsers into buyers.

How to miss your ecommerce sales targets

Although becoming a successful ecommerce business is hard, the blueprints for getting there are relatively simply; so what are the basic ways in which you can achieve your ecommerce sales targets.