Five people you should speak to before going multi-channel

Multi-channel retail is a land full of opportunity, but it is also fraught with expense for businesses taking this route for the first time. Some ground-work is in order; who should you speak to for advice?

What multi-channel experts are doing

Jason Rommer, London-based Head of Consumer Markets at Penna Interim Executive shares his guidance based on the movers and shakers in the multi-channel world.

Retail in a three screen world

Robert Castley, performance management expert at Keynote, looks at best practice for retail in a ‘three screen world’, and advises against retailers adopting a ‘one size fits all’ approach.

Decoding customer data to optimise your store

Michael Ross, chief scientist at eCommera, suggests that focusing on the right inputs, plus a little magic, will drive profit for optimised websites.

Profile: Natalie Brossard of LuxxLab.com

Quitting a high-profile career in the City of London, Natalie Brossard co-founded LuxxLab.com, an online boutique with a twist, along with fellow former-career girl Anouchka Bala. Here Natalie explains why online-only is the way to go.

Writing snappy editorial for your website

The days when ecommerce sites just sold products have passed us by. Many ecommerce sites, particularly in the fashion and retail sector, have journalists on their payrolls and see editorial content as a huge part of their offering.

Experts reveal ecommerce best practice

As part of the recent BrightonSEO Conference held at the Brighton Dome, 14 September, a roundtable event took place which hosted a range of experts from different specialisms and brands across the retail sector.

A guide to retail seasonality in 2012

Online retailers have numerous chances to up-sell based on seasons throughout the rest of 2012 with a view to increasing annual revenues.

Q and A: Justin Stone, founder of Surfdome.com

Surfdome.com founder Justin Stone talks to us about his wavepool-inspired business and explains why a change of tack can often be the spark that creates a vibrant online business.

Why you need robust retail software

Retailers on the high street took a battering in 2011, and while 2012 has been brighter generally shop owners need to invest in robust retail software if they are capitalise on the drive online.