The checkout: Q&A with Tony Charles of Hungry House

Tony Charles, co-founder of Hungry House, explains how he created the online service’s super speedy checkout process, why people abandon baskets and what you can do to put a stop to it.

How Swift Electrical went multi-channel

For 40-year-old family business Swift Electrical, a combination of economic recession and ever increasing competition has prompted a strategic change to multi-channel retail

Optimisation Q&A: Jonathan Sapir, MD of Wood and Beyond

Suzie Larcombe speaks to Jonathan Sapir, MD of Wood and Beyond to find out more about the business’ ecommerce strategy and how it keeps its website optimised for sales.

Printerland opts for a fully responsive web option

James Kight, chief executive of Printerland.co.uk, explains to Suzie Larcombe why he decided that neither an app, nor a mobile version of his ecommerce site is good enough for his customers.

Analytics Q&A: Kleanthis Georgaris at People Per Hour

PeoplePerHour, founded in 2007 by Xenios Thrasyvoulou and Simos Kitiris, is a global online marketplace that connects businesses with freelance workers.

Email marketing Q&A: Bathrooms.com

Rebekah Monk and her husband Ian started their online business Bathrooms.com back in 2004 as something to keep Rebekah busy, having given up her job to have children.

Focus on sales strategy: Hoobynoo World

Graphic and web designer Chiara Stone started selling handmade jewellery when she had her first child. With a full product line spanning iPhone covers and broaches to temporary tattoos, Ston has created a sales strategy looking at the various routes to market.

Focus on creating your webstore: Q&A with I Love Designer

I Love Designer, an online business selling luxury accessories, was founded in 2011 and stocks jewels from Jaipur and leather from Bali. I caught up with co-founder Larry Ojala to find out how he built the site and what the experience has taught him.

Creating online marketing places: Loubilou

Online marketplaces are a phenomenon which has taken hold for online retailers. For a long time the sector has been dominated by a number of big players like Amazon and eBay but as the model proves itself, smaller businesses and start-ups, like Loubilou, are entering the scene.

Kerry Murray of Pins and Ribbons: Why I am closing my shop

Fine furnishing maker Kerrie Murray set up her online store Pins and Ribbons in 2007 before opening a bricks-and-mortar store in her hometown of Cleveland in the North East of England. Six years on and she has decided to shut-up shop and focus on her ecommerce offering. I caught up with her to find out why.