WARNING: Beware of disgruntled customers voicing their frustrations on a world stage. Dismiss them, argue with them or ignore them, and you could be inflicting serious damage on your own business.
How not to deal with customer buzz
September 25, 2013 by Leave a Comment
How to use: Vindicia
July 27, 2012 by Leave a Comment
Keeping close to your customers is crucial to success in eCommerce. In this guide we find out from Vindicia how it could help your business to do just that
How to use: Reevoo
April 17, 2012 by 1 Comment
Reevoo helps online companies by gathering reviews and customer feedback. We uncover here how it could benefit your business.
Fashion world seeks online sales live from the catwalk
March 13, 2012 by Leave a Comment
The fashion industry is radically changing its approach to sales and customer relationships as a result of ecommerce
